Store Policies
Returns & Refunds:
At [Company Name], we are dedicated to providing our customers with high-quality, AI-generated art that inspires and captivates. If for any reason you are not completely satisfied with your purchase, we offer a 14-day return policy from the date of delivery.
To be eligible for a return, the art must be in its original condition and packaging. Any damage to the art or packaging will make it ineligible for return. Custom orders and limited edition prints are also ineligible for return.
To initiate a return, please contact us at [Company Email] within 14 days of receiving your order. We will provide you with a return shipping label and instructions on how to package the art for return.
Once we receive the returned art, we will inspect it to ensure it meets the return criteria outlined above. If the return is approved, we will process a refund to your original payment method within 14 business days.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
If you have any questions about our return policy or need assistance with a return, please don't hesitate to reach out to us at [Company Email].
Shipping & Delivery:
At [Company Name], we strive to provide our customers with fast and reliable shipping. All orders are processed within 1-3 business days and shipped via [Shipping Carrier].
Shipping Rates:
Our shipping rates are calculated based on the weight of the order and the destination. You can view the shipping rate for your order by adding items to your cart and entering your shipping address.
International Shipping:
We offer international shipping to select countries. Please note that international orders may be subject to additional customs fees and duties, which are the responsibility of the customer.
Shipping Time:
The estimated shipping time for your order can be viewed during checkout. Please note that shipping times may be impacted by events outside of our control, such as severe weather or shipping carrier delays.
Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track the delivery of your order on the [Shipping Carrier] website.
If you have any questions about our shipping policy or need assistance with an order, please don't hesitate to reach out to us at [Company Email].
Payment Policy:
Accepted Forms of Payment: Our company accepts a variety of payment methods including credit cards (Visa, MasterCard, American Express, Discover), PayPal and bank transfer.
Payment Processing: All payments are processed through a secure payment gateway to ensure the safety and privacy of our customers’ financial information.
Security:
We take the security of your information very seriously. We have implemented technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
Warranty Policy:
Warranty Coverage: Our company offers a limited warranty for the original purchaser of each artwork, covering any defects in materials and workmanship for a period of 1 year from the date of purchase.
Warranty Claims: To make a warranty claim, the customer must contact our company within the warranty period and provide proof of purchase. We will then determine if the issue is covered under the warranty and provide instructions for resolution.
Warranty Exclusions: The warranty does not cover normal wear and tear, damage caused by improper handling or storage, or issues arising from modifications made to the artwork.
Warranty Limitations: Our company’s liability under this warranty is limited to the repair or replacement of the defective artwork, at our discretion. We are not responsible for any indirect, incidental, or consequential damages arising from the use of the artwork.
Disclaimer: This warranty is in addition to any rights the customer may have under applicable laws and does not affect such rights. Our company reserves the right to modify or discontinue this warranty at any time without notice.
Changes to this Policy:
We may update this policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website and the date of the most recent update will be indicated at the top of the policy.
Contact Us:
If you have any questions about our privacy policy or information practices, please contact us at [Company Email].